Course Overview

Become an expert in all things related to travel and tourism and explore an exciting career journey with the Foundation in Travel & Tourism with Amadeus Course.

Course Objective

• Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional.

• Provide advice on flight, accommodation and tour products, and how to ensure travelers fulfill necessary travel requirements.

• Improve your customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs.

• Learn to use a global distribution system to create and manage reservations

Who Should Attend

This course is recommended for those who are interested in joining travel industry as:

• Travel agents

• Airport Ground staff or Check-in counter staff

• Recently appointed Airport staff

• Airline reservation agents

• Tour operators

• Call center agents

• Hotels, Car Rental companies

• Embassies

• Guest Relation executives at hotels and Airport Lounges.

• Travel desks at Airports and Hotels

Course Content

Module 1: Travel and Tourism Industry and the Travel Professional

Module 2: Geography in Travel Planning

Module 3: Travel Formalities

Module 4: Air Transport Essentials

Module 5: Land Transport: Introduction to Passenger Rail

Module 6: Land Transport: Car & Camper

Module 7: Hotel Products and Services

Module 8: Water Transport: Ferries and Cruise

Module 9: Tour Packages

Module 10: Serving the Travel Customer

Module 11: Fundamentals in Air fares and Ticketing.

Module 12: Travel Technology

Module 13: Electronic Booking Tools (Amadeus Reservation System) Training